Mobile App Guide

Sections in this guide (click to go to section):

 

Download the app

Download our app on the App Store (Apple) or the Play Store (Android) by clicking here.

 

Subscribe

You can subscribe on our website at ReadEpoch.ca

If you live in the US, you can also subscribe in the app. What's the difference? When you subscribe in the app, your subscription is managed by the App Store (Apple) or Play Store (Android), not by Epoch Times. When you subscribe on our website, your subscription is managed by Epoch Times, so our customer service team can provide more comprehensive support for you.

 

Create an account

If you want to access The Epoch Times content on other devices, you will need to create an account by tapping on the profile icon, then tap create account and follow the prompts.

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Log in

To log in to your account on the mobile app, tap the profile icon to find the login screen.

 

Manage Account Settings

To manage your account, tap on the profile icon. Within the app, you can change your display name, password, notification settings and more.

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If you don't find what you're looking for, log in to your account at TheEpochTimes.com on your browser on computer or mobile, and click on your account (top right corner) to manage your account settings.

If you need to change your email, you will need to contact us because this concerns how your account is synchronized across all your devices.

 

Manage mobile notifications

Go to your profile and tap Notifications to manage what kind of notifications you want to receive.

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Billing and cancellation

If you subscribed through our website, you can log in to your account at TheEpochTimes.com on your browser on computer or mobile, and click on your account (top right corner) to manage billing. To cancel your subscription, please call our customer service at 1-800-766-0157.

 

If you subscribed through the app, go to your profile and tap Manage Subscriptions. You will be taken to the App Store or Play Store subscriptions page, where you can manage your subscription billing and renewal or cancellation.

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As we do not manage in-app subscriptions, please visit the following links if you have more questions:

App Store (Apple):

Billing: https://support.apple.com/en-ca/billing
Cancellation: https://support.apple.com/en-us/HT202039

Play Store (Android):

Billing: https://support.google.com/googleplay/#topic=3364264
Cancellation: https://support.google.com/googleplay/answer/7018481

 

Change your subscription

If you would like to change your subscription (for example: to a print newspaper subscription), please contact us and our customer service team will be more than happy to help you!